Top 5 takeaways from NRF16

 The 5 things that stand out for me from this years NRF are
  1. Stores are becoming more about shopper experience to maintain their relevance and also their symbiotic role in omni channel
  2. Increasing use robots for all things – both mundane (inventory counting) to experiential (interactive product information, size and fit suggestions)
  3. Ubiquitous sensors (beacons, wifi, cameras) and collection of real time customer movements in stores.  It is still TBD how these will affect retailer planning behavior but they are collecting a lot of information in the store for now
  4. Lots of customer analytics.  There are many ways retailers are using to get shoppers to opt-in.  Once they do, there is a lot of cool technology available to mine the information and market directly, in a very personal way to each shopper.  Interesting possibilities to directly influence retail planning …
  5. Not much innovation in the retail planning application space.  They are still behind in  using the best available analytics to help decision making. Same vendors, same old stuff.
Here is a great recap on NRF16 with good information.  Please watch the podcast at the top of the page.
 

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